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Terms & Conditions of Sale

Consumer Retail Store T’s & C’s


1. Introduction

Please read these terms and conditions carefully before using this Website operated by Koreesa Ltd, trading as Koreesa Solutions, Company Number: 06460769 and VAT Number: GB925611727 having our registered office at 5A Toledo Road, Spitfire Court, Triumph Business Park, Liverpool, L24 9AE. By accessing or using our Website, you agree to be legally bound by these terms and conditions as they may be modified and posted on our Website from time to time.

If you have any queries on how to use this site please email us on hello@ksskinstore.uk, or contact us by one of the methods available on the contact page on the website with details of your query / issue.

Details of our products, prices, payment and delivery are displayed on our Website. If you choose to place an order, you will be given clear instructions on how to navigate our online order process and you will be required to provide us with your accurate personal details.


  • Read through these terms and conditions carefully before using this Website.
  • Print a copy for future reference.
  • Read our privacy policy section regarding your personal information.

If you have a comment, concern or complaint about a product or service you have purchased from us, please contact us by emailing hello@ksskinstore.uk

*Our Professional Wholesale website is currently under construction. Once available, access will only be available upon completion of  our 2 Step registration process. Professional Wholesale enquiries can be made from the current wholesale store www.shopkoreesa.co.uk  or our trade website: www.koreesasolutions.uk

By using this Website you agree to be bound by these Terms.

2. Amendments

We reserve the right to update these Terms from time to time, change product prices, product specifications and availability at any time.  It is your responsibility to check for such changes. All product descriptions are approximate. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.

Use of the Website indicates your agreement to be by the the Terms.  We may modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.  If you do not wish to accept the Terms you should not continue to use the Website.

This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These terms and conditions do not affect your statutory rights.

3. Definitions

‘Conditions’ means these terms and conditions.

‘The Company/ we/us/our’ means Koreesa Limited.

‘Website’ means the Website located at www.ksskinstore.uk or any subsequent URL which may replace it or sit alongside it.

‘United Kingdom’ means England, Wales, Scotland, and Northern Ireland.  We do not ship to Channel Islands.

‘You/your’ means a user of the Website.

‘Working days’ mean Monday to Friday (excluding public holidays in the United Kingdom).

3. My Account Registration

You warrant that the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.

You are required to create an account before you can completed a purchase on this site.

The products purchased on this site are for private and domestic use only and are not for re sale. You will notify us immediately of any changes to the personal information by e-mailing our customer service representatives at hello@ksskinstore.uk

4. Privacy Policy

We will treat all your personal information as confidential and we will only use it in accordance with our Privacy Policy.

When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address and delivery address.  We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner’s office.

5. Compliance

The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.

6. Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

7. External Links

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:

25.1. the privacy practices of such websites;

25.2. the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources; or

25.3. the use which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources


8. Eligibility to Purchase

To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under English law you must, if an individual, be 18 years of age or over; and register your real name, address, phone number, e-mail address any other details requested.

You warrant that:

11.1. the personal information which you are required to provide when you register is true, accurate, current and complete in all respects;

11.2. you are not impersonating any other person or entity and

11.3. you will notify us immediately of any changes to your personal information by emailing or telephoning our customer service representatives.


9. Order Process

Orders will only be accepted from residents of mainland United Kingdom (which includes Northern Ireland, Isle of Wight and Scottish Islands).

All orders are subject to acceptance and availability. If the goods ordered are not available you will be notified by e-mail (or by other means if no e-mail address has been provided). You will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.  We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.

You shall be responsible for ensuring the accuracy of the details provided on the order submission and we will not accept an order unless all details requested in the order process have been entered correctly.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same.

We are entitled to refuse any order placed by you and will not be required to provide an explanation.


10. Claims for short delivery or damaged goods

The Company will not be liable for any loss or damage or shortage during delivery unless the following conditions are complied with:

1.1 Notification in writing is received by the Company within seven days of the date of invoice if the goods are not received.

2.1 Goods must be examined immediately on receipt. If any items appear to be damaged or missing, the delivery paperwork must be clearly marked “damaged” or “missing”. The Company must be notified of the damage or short delivery in writing within twenty-four hours of delivery and within four days of delivery a detailed claim (including photographs of any alleged damage) must be sent in writing to the Company and the packaging retained and dealt with as directed by the Company.

Unless claims are notified in accordance with this clause, you shall be bound to accept and pay for the goods delivered.


11. Delivery and passing of risk

Unless otherwise agreed in writing, delivery shall be made at the premises specified in the order (mainland UK, Northern Ireland, Isle of Wight and Scottish Islands).  Risk in the goods shall pass to the Purchaser on delivery.

Any times quoted for despatch, repair or replacement are estimates only and the Company shall not be liable for failure to despatch, repair or replace within such time.

The Company will do all it reasonably can to deliver the goods to the you within the estimated timescales, but shall not be held liable for any delay or failure to deliver your order within the estimated timescale as a result of such delays.  Delays are occasionally inevitable due to unforeseen factors or events outside the Company’s control, for example, material shortages, travel or transportation disruption, import delays or higher-than-anticipated demand.

Goods will be delivered to your premises provided within the order submission via DPD , other courier service or via Royal Mail.  The choice of delivery method is at the Company’s discretion.

Where you fail to accept a delivery in accordance with the terms and conditions of the order, you will be liable for any additional redelivery costs incurred by the Company.

You should ensure that you have the means to track your order and handle any exceptions that may occur directly with the Courier depot before contacting us, should there be issues receiving your parcel(s).  We recommend using the relevant Courier App for this purpose.

We will deliver all items to the address given as your delivery address and not the billing address of your credit/debit card unless both addresses are the same.

All goods must be signed for by an adult aged 18 years or over on all deliveries, unless the customer has notified the Courier directly to leave the parcel in a safe place.

Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods by the Courier, however caused.  You will not be allowed to cancel the order at any time between dispatch and delivery without the acceptance from the Courier that the parcel will not be delivered or that the parcel is classed as lost in transit by themselves.

12. Suspension or cancellation of deliveries 

If you cancel your order the Company shall be entitled to recover loss sustained thereby from you.  You will indemnify the Company in respect of any third-party claims arising against the Company by virtue of any act or omission arising out of the companies’ repudiation of the contact or suspension or cancellation of deliveries under this condition.


13. Cancellation Rights

Where you have purchased goods as a consumer (i.e. for private use as opposed to business use), you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.

If you wish to cancel a contract pursuant to this clause please see our Returns Policy for further details on how to do this.


14. Price and Payment

All prices shown are inclusive of VAT at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.

Payment can be made by any major credit or debit card (excluding AMEX) or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your goods to you.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 8, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

By placing an order, you, consent to the payment being charged to your debit / credit card or PayPal account.

You confirm that the credit, debit card or PayPal account that is being used is yours.  All credit / debit cardholders are subject to validation checks and authorisation by the card issuer.  If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

Should any problems occur with the authorisation of your card during the payment process you will need to contact your card issuer in case any restrictions need to be lifted which may prevent you completing your purchase.

Title to the goods will pass to you on delivery of the goods and once payment is made in full.

We will issue you with an electronic receipt to your email address once the goods have been dispatched along with Courier / Postal tracking details.

You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.  We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.

Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail.

15. Warranty

It is your responsibility to satisfy yourself as to the fitness or suitability of the products for any particular purpose and the products are sold without any warranty, express or implied as to their suitability for a particular purpose or condition save where the Company has given specific written advice in connection therewith.

16. Returns

For general returns and refunds related to consumer retail skincare orders, please review the Returns & Refunds Policy

For Wholesale return of goods, please refer to the Professionals T’s & C’s.

17. Intellectual Property

The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

You further acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

No licence is granted to you in these Conditions to use any trademark of www.ksskinstore.uk or its affiliated companies.

Goods sold by us may be subject to copyright, trademark or other intellectual property rights in favour of third parties. We acknowledge those rights.

All drawings, descriptions and other information including educational material provided by the Company shall remain the property of the Company together with the copyright therein and promptly upon request by the Company the Purchaser shall return the same to the Company.

18. Limitation of Liability

Notwithstanding any other provision in the Terms, nothing in these Terms affect or limit your rights as a consumer under English law; or will exclude or limit our liability for death or personal injury resulting from our negligence. The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.

Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and failure of the Website to meet your requirements.  To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

19. Severance

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

20. Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

21. Entire Agreement

These Terms form the entire basis of any agreement reached between you and us.

22. Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

23. Reviews

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You grant ksskinstore.uk the right to use the name that you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to ksskinstore.uk:

The content and material is accurate;

Use of the content and material you supply does not breach any applicable ksskinstore.uk guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify ksskinstore.uk for all claims brought by a third party against ksskinstore.uk arising out of or in connection with a breach of any of these warranties.

If there is a competition associated with reviews, winners of the review competition will be notified by email. Failure to respond to our notification email within 21 days will result in the prize being forfeited.

24. Gift With Products Promotions

Where we are offering a free gift with a product, we shall only provide one free gift per transaction (irrespective of how many of the same products are purchased). The free gift is subject to availability and we reserve the right to change the free gift for an alternative gift.

25. Social Media Content Use Terms and Conditions

1. By permitting kssThe Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (“we”, “our” or “us”) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (“Terms”).

2. In these Terms “Content” refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile.

3. You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. Such rights also extend to our group companies, affiliates, agents, employees, representatives, assigns, licensees, and anyone else acting on behalf of us.

4. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. However, this does not affect your or any other person’s rights in relation to personal data as referred to below.

5. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. We will not pay any royalties or compensation to you or any third party for use of the Content. Use is at our discretion and we are not obliged to use your Content in any particular way or at all.

6. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content.

7. By agreeing to these Terms you represent and warrant to us that:

(a) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time;

(b) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws;

(c) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and

(d) you are aged 18 or over and have the right to agree to these Terms.

8. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights.

9. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws.

10. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms.

11. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consentfor the processing of such personal data.

12. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy.

13. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below:

Email: hello@ksskinstore.uk


26. Website

We attempt to ensure that the information available on the Website at any time is accurate. However, we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

Products, prices and offers are only valid at the time they are published on our Website. All images should be used only as a guide or representation of the item.

All drawings, descriptive matter and specifications of goods on the Website are for the sole purpose of giving an approximate description of the goods.

We may also change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts or all of the Website without notice or liability.

We reserve the right to:

18.1. modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

18.2. change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed.

You may not use the Website for any of the following purposes:

18.3. disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

18.4. transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise;

18.5. breaches any relevant laws, regulations or code of practice;

18.6. gaining unauthorised access to other computer systems;

18.7. interfering with any other person’s use or enjoyment of the Website;

18.8. breaching any laws concerning the use of public telecommunications networks;

18.9. interfering or disrupting networks or websites connected to the Website; and

18.10. making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.

27. Force Majeure

We shall have no liability for delays or failures in delivery or performance resulting from force majeure, including but not limited to, war, pandemics, lockout, fire, drought, civil commotion, demands or requests of Government authorities or other competent authority, strikes, shortages of labour, fuel, power, raw materials, late or defective performance or non-performance by suppliers, transportation disruptions, inability to ship or other causes beyond the Company’s control.

28. Health and Safety

The Purchaser shall be responsible for ensuring that all statutory, government or local regulations are complied with in relation to the operation of any goods purchased from the Company.  Should any local regulations require amendments to the specification the cost of any such amendments shall be charged to the account of the Buyer in addition to the original contract price.  The Buyer shall ensure that all instructions, handbooks, notices and warnings issued by the Company are properly understood and complied with at all times by all persons using the goods or working within close proximity to them, the Buyer being responsible for the translation of the English narrative supplied by the Company.

It is the Buyer’s responsibility to ensure that any adverse incidents relating to the goods are reported back to the Company in writing as soon as possible following any such incident taking place.


29. Exclusions

Save, as provided by these Terms and Conditions and save for the companies, implied undertaking as to title etc. contained in S. 12 of the Sale of Goods Act 1979 (liability for death or personal injury resulting from negligence) all other obligations and liabilities whatsoever of the Company whether in contract or in tort or otherwise excluded.


30. Privacy Policy & Cookies

You can find full details of our Privacy Policy on the Website.

31. General terms & conditions

The Company may change these Terms and Conditions at any time. If any clause of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that clause shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of the remainder of these Terms and Conditions which shall continue to have full force and effect.

If the Purchaser breaches these Terms and Conditions and the Company takes no action it will still be entitled to use its rights and remedies in other situations where the Purchaser is in breach. No waiver by the Company shall be construed as a waiver of any proceeding or succeeding breach of any clause of these Terms and Conditions.

The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from these Terms Conditions such that no third party may claim any rights under these Terms and Conditions.

These Terms and Conditions govern the relationship with the Purchaser and supersede any and all preceding and contemporaneous agreements between the Purchaser and the Company. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of the Company. The Purchaser confirms that, in agreeing to accept the Terms and Conditions, it has not relied on any representation save insofar as the same has expressly been made a clause of these Terms and Conditions and the Purchaser agrees that it shall have no remedy in respect of any representation. The Purchaser’s statutory rights are not affected by these Terms and Conditions.

32 Legal construction 

These Terms and Conditions and any contract following thereon shall be governed by and construed in accordance with the Laws of England and Wales and Wales and the parties shall submit to the jurisdiction of the English Courts.

33. Governing Law and Jurisdiction

The Website is controlled and operated in the United Kingdom.

The Conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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